Design and Technology
Responsible for the creation of corporate and retail identities.
Created web sites in order to promote and enhance corporate identities.
Participated in product promotion as well as researching potential new products lines by attending trade shows, user group meetings, and conferences
Used my expertise to finalize customer ideas, photos, and art into pre-press, digital, and web formats.
Designed and wrote copy for newsletters, brochures, technical manuals, advertisements, business forms, and point of purchase displays.
Worked in a team environment that required collaboration and excellent verbal as well as written communication skills.
Served as a liaison between product engineers, technical support, and sales staff to improve product quality and customer satisfaction.
Managed product review requests to maximize exposure for particular target audiences.
Prepared documentation for accountants and supervisors, as well as clients.
Maintained and adjusted inventory according to market demands from over 150 vendors.
Provided customer support worldwide in a professional and timely manner in person, by telephone, or through e-mail.
Performed alpha and beta testing on new software products as well as future updates and upgrades.
Installed, configured, and performed troubleshooting on Macintosh and PC software and hardware components.